Customer Service

Thank you for shopping with us online.

Should you have any questions or comments, you can reach us via e-mail at service@glassdimensions.com or toll-free 800-977-8225, Monday through Friday, 9am to 5 pm EST.

Shipping Information

Information on our Free Shipping Offer, when you can expect your order to ship, and expedited shipping services.

Ordering Information

Terms and Conditions of your order and Secure Shopping Information.

Product Care & Troubleshooting

Instructions, care and cautions for the handcrafted designs from Glass Dimensions.

Testimonials

Many thanks to all of you who take the time to relate your experiences.
Click here to share your experience.

Secure Shopping

Our shopping cart system uses Secure Socket Layer (SSL) technology that protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. To view the security certificate for this site, proceed to the Checkout area and click the secure lock in the Status bar of your browser.

Our Satisfaction Guarantee

Your complete satisfaction is important to us.

Free Shipping Information - Orders Over $75

Free shipping via UPS Ground is available on orders over $75 USD that are shipped within the contiguous United States. For orders shipping outside the contiguous US, please select US Priority Mail for AK, HI, and PR, UPS Canada Only for Canada, or Global Express Mail for destinations outside the United States and Canada. Feel free contact us with any questions via e-mail at service@glassdimensions.com or by calling toll free 800-977-8225 or 978-768-7984 from outside the US.

About Glass Dimensions

A look into the history of creativity and craftsmanship at Glass Dimensions.

About Our Oil Lamps & Candles

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Liquid Paraffin Color Recipes

If you are looking to match your decor or a season with a special color, try mixing your own! Here we've provided a chart to help you get you started. Click here to let us know of a recipe you would like to share with others!

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